Okbet app's Privacy Policy

1. Introduction & Scope

This Privacy Policy of okbet app (operated at okbetapp.fun) fully explains our practices regarding your personal information. By using our website or mobile app, you agree to this Privacy Policy.

Okbet app believes that every user's personal information belongs to them. We never collect data unnecessarily, and what we do collect is used only for its stated purpose. We are committed to complying with applicable data protection laws in Bangladesh and all other countries where we operate.

This Privacy Policy is part of our Terms & Conditions should be read together. Both documents collectively describe the full terms and conditions of our service.

2. Information We Collect

When you create an account and use our services on okbet app, we collect certain necessary information. Below is a detailed breakdown of what we collect and why.

3. How We Use Collected Information

Okbet app uses your information for the following purposes. We are committed to full transparency in every use case.

• To create and manage your account and ensure its security.
• To securely process deposit and withdrawal transactions.
• To complete age verification (18+) and the KYC (Know Your Customer) process.
• To prevent fraud, money laundering, and other illegal activities.
• To recommend games and provide personalized offers based on your preferences.
• To provide customer support and technical assistance.
• To fulfill legal obligations and respond to requests from government authorities.
• To analyze platform performance and improve service quality.
• To send promotional messages and bonus offers where applicable.

4. Sharing Information with Third Parties

Okbet app does not sell your information or share it with third parties for marketing purposes. However, disclosure may occur in the limited circumstances outlined below.

• Payment Providers: Information is shared with payment partners such as Mobile Banking, Nagad, Rocket, and banks as needed to process transactions.
• Technology Service Providers: Limited information may be shared with trusted technology partners for server hosting, data analytics, and security monitoring purposes.
• Game Providers: Only the minimum data required to operate Live Casino and third-party games is shared with the relevant game providers.
• Legal Authorities: Information may be disclosed pursuant to a valid court order, a request from an investigating authority, or applicable law.
• Business Transfers: In the event of a change in ownership of okbet app, your information may be transferred to the new owner, subject to the terms of this Policy.

In all of the above cases, we ensure that third parties are equally bound to maintain the confidentiality of your information.

5. Cookies & Tracking Technologies

Okbet app uses cookies and similar technologies on its website and app to enhance your browsing experience and ensure the platform functions properly.

• Essential Cookies: These cookies are essential for maintaining login sessions, ensuring security, and enabling core platform functionality. They cannot be disabled.
• Functional Cookies: Used to remember your preferred language, game settings, and other personalized experience preferences.
• Analytics Cookies: Collects platform usage statistics to support service improvements. This data is fully anonymized.
• Security Cookies: Used to detect unauthorized access and fraudulent activity.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent you from accessing certain key features of okbet app.

6. Data Security Practices

Okbet app protects your data using industry-leading technology and practices. Our security infrastructure is continuously reviewed and improved.

• Across all data transmissions TLS 1.3 / 256-bit SSL Encryption Is used.
• Stored Data AES-256 Encryption remains protected.
• Payment Information PCI DSS Standards Operated in accordance with.
• Regular Third-Party Security Audits Is operated.
• Two-Factor Authentication (2FA) benefits are available.
• Automatically triggered on suspicious login attempts Account Lock becomes active.
• Server infrastructure is monitored 24/7 by a dedicated security team.

7. Data Retention Period

Okbet app does not retain your information longer than necessary. Retention periods are determined based on the type of data and applicable legal requirements.

• Account Information: For the duration of active account use and a minimum of 5 years after closure.
• Transaction Records: Retained for a minimum of 7 years for legal compliance.
• KYC Documents: Up to 5 years after account closure.
• Gaming History: A minimum of 3 years for dispute resolution.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 12 months.

Once the retention period expires, your data is securely deleted or fully anonymized.

8. Your Rights

As an okbet app user, you have several rights over your personal information. We respect these rights and act on them as promptly as possible.

To exercise any of these rights, please contact our support team. We will typically respond to your request within 30 days.

9. Protection of Minors' Data

Okbet app strictly does not serve users under the age of 18. Keeping minors' information fully protected is a key part of our Privacy Policy.

• Age verification is mandatory at the time of registration.
• If a user is found to be under 18, their account will be closed immediately.
• We do not knowingly collect or store any data from minors.
• Parents or guardians may submit requests regarding their child's information.

10. Changes to Privacy Policy

Okbet app may update this Privacy Policy from time to time. Depending on the nature of the changes, we will notify you through the following means.

• A notification will be sent to your registered email address for any significant changes.
• You will be notified via a pop-up notification when logging into the platform.
• The effective date of the updated policy will be clearly stated at the top of this page.

Continued use of the okbet app after any changes to this policy will be considered acceptance of the updated Privacy Policy. We recommend reviewing this page regularly.

If you have any questions about this Privacy Policy, please get in touch with us: [email protected]